24-7 Dispensed Prescription Collection Service

24-7 dispensed prescription collection service

Leybourne Pharmacy has installed the Medpoint prescription collection point.
This means you can now access your dispensed prescriptions 24 hours a day and hence a convenient solution for you to collect your medication whenever you can from Leybourne Pharmacy.

Please use the NHS App to order your medication and collect it anytime from the Medpoint collection point outside the Leybourne pharmacy. If you cannot order through NHS app, Leybourne Pharmacy can produce a repeat form for you to take to the surgery or you can go to the surgery online ordering system if the surgery has one.

What is MedPoint?

MedPoint is the only British-made automated prescription collection solution that provides patients with a safe, quick, and secure way to collect dispensed prescriptions 24 hours a day 7 days a week (excludes Fridge Lines, certain controlled drugs(morphine based, Methadone etc), bulky items).

Patients will get a text message with pin number if previously declared exempt from paying at the pharmacy (patients are responsible for updating the pharmacy of exemption or payment changes to avoid fines from the NHS).

If paying, patients will get a link to either declare exemption or payment link. Once the payment is made, another text message with the PIN number is sent. Use this to access dispensed prescriptions.

Why patients like MedPoint:

Easy access – Patients can collect their dispensed medication from Medpoint by simply entering their PIN number.

Patient is messaged when prescription is ready for collection.

Access 24/7 –  Patients can collect their dispensed prescriptions from Medpoint 24 hours a day, 7 days a week.

Increased convenience – Don’t have to rush from work to get to the pharmacy to collect prescriptions. 


Remember – Patients can still access the Pharmacy during opening hours for advice, products and services. 

Or access NHS 111 and NHS.uk for advice and support during the closure of the pharmacy.


How Does MedPoint work

  1. Sign up to the service.
  2. Order prescription via the NHS app or take repeat form to the surgery.
  3. Wait for a text message or email that the prescription is ready if exempt. ( give 24- 72 working hours for most prescriptions subject to stock availability)
  4. Pay or declare exemption and receive text message/email with PIN.
  5. Press any key on Medpoint and then enter your PIN to collect the medications.


 In any event of a technical fault, we will endeavour to notify you and hold your dispensed prescription in the pharmacy to collect during the pharmacy’s opening hours.